Help and FAQ

Saving, changing phones, purchases, account, energy and ads: quick answers.

Frequently asked questions

How is my progress saved?

Your game is saved on your phone and in the cloud with an anonymous account. So you don't lose it if you change phones, connect your Google account in Profile → Account.

I'm changing phones

Did you play on another phone? Sign in with the Google account you linked there.

On your new phone, sign in with the same Google account when you start («I already have an account») or from Profile → Account.

Can I play offline?

Squirmy needs internet to save your progress. Check your connection and try again.

I bought something and it doesn't show up

Payment pending: you will get it when Google confirms it.

Real-money purchases are tied to your Google account. If something doesn't arrive, try «Restore purchases» in Options or write to us.

I want to delete my account and data

In the game: Profile → Account → «Delete my data». You can also request it on the web:

Delete your account

Am I penalised for bumping?

No: the worm goes back to its place and bumping costs nothing. It only takes away the 3rd star of that level.

How does energy work?

This mode uses energy. It refills by itself over time.

You can hold up to 10 energy and it refills 1 every 30 minutes, even with the game closed. Challenges use no energy.

Are there ads?

Removes the automatic ads in the game. The videos you choose stay available.

Reward videos are optional. An ad may appear between levels, never over the board while you play.

Which devices can I play on?

Squirmy is coming to Google Play first, for Android phones and tablets, always in portrait and in 10 languages.

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